Perhaps that’s why 43% of admins expect macOS device use to increase in the coming year, though 54% also anticipate increased use of Windows. The default rate — enterprises dropping support for either platform — is fairly equal, though Apple has the edge.
On-prem, off-prem, and multicloud
Admins are also frustrated at the complexity of managing cloud and multi-cloud setups. That’s turning into a big opportunity for managed service providers (MSPs) who increasingly offer to ease the pain of managing multi-cloud setups. MSPs aren’t just about cloud services management, of course. But it does appear to be their time to shine, with 93% of organizations already using or considering an MSP. Their role also seems to be changing, as they’re increasingly seen as trusted advisors.
Can AI supplement IT roles? Admins see the technology as both a risk and an opportunity. But organizations appear to be accelerating AI deployments, with 15% of admins warning the tech is being put in place too fast and 67% believing these deployments are outpacing organizational ability to protect against threats.
