It’s possible that you were undermined, endangered, cut off or disrespected.
But if we begin with that, then the relationship gets shaky.
Perhaps the other person simply didn’t understand. It might be that they are focused on their issues, not yours. It could be that they’re dealing with something you don’t see. And most likely, they simply might not know what you’re expecting or hoping for.
When we assume misunderstanding, we open the door to better. We can find empathy and connection by giving people the benefit of the doubt.
Clarity, not grievance, is the solution to misunderstanding.
This works for customers, prospects, colleagues, friends, and family too.
