Legal professionals being called out for including incorrect or hallucinated AI outputs in legal documents seem to typically be using consumer-grade or general AI tools like ChatGPT or Gemini, Jackson noted. But law firms using AI should seek out industry-specific tools. One example is Harvey, built with OpenAI. Others include Alexi and Clio.
Jackson noted that AI research tools can support the work of paralegals or legal assistants who put together case files and relevant materials including decisions, client-submitted documentation, and precedents. They report that it can help them reduce their research work by 30% to 50%.
“It’s augmenting the process, not automating it,” he said. “The human in the loop here should be the lawyer running the case, reviewing what’s being submitted, and spotting the errors in the material and the false citations.”
