Meeting Shared Goals—CONA Services Achieves Cross-Departmental Collaboration

CONA Services is more than a vendor—it’s a strategic platform for integration and collaboration across Coca-Cola’s major bottlers in North America. By uniting both new and established bottlers, it fosters continuous learning, knowledge-sharing, and operational efficiency. At the core of this approach is adaptability, a key trait that defines Modern Workforce Leaders. Raquel Simpson, IT Manager at CONA Services, highlights why flexibility, technology, and collaboration are essential pillars in shaping today’s workforce.

Beyond technology, cross-functional collaboration is vital for workforce management success. HR, IT, Operations, and Finance must work together to build a workforce that is supported, engaged, and equipped for the future.

“HR is the heartbeat of an organization, IT brings the vision to life, and Finance ensures the right investments are made.”

Raquel Simpson | IT Manager at CONA Services

Raquel emphasizes that strategic technology investments must align with the employee experience such as CONA Services’ current focus on building a seamless onboarding process that instills purpose, motivation, and productivity from day one. A culture of trust, confidence, and purpose is the foundation for company growth and long-term success. Raquel believes it all begins with one simple yet powerful action—listening to employees.

wistia-player[media-id=’k17rh4etf4′]:not(:defined) { background: center / contain no-repeat url(‘https://fast.wistia.com/embed/medias/k17rh4etf4/swatch’); display: block; filter: blur(5px); padding-top:56.25%; }

Modern Workforce Leaders

Explore the Series

.elementor-widget-container .eael-protected-content-message{font-family:var( –e-global-typography-secondary-font-family ), Helvetica,Arial,Lucida;}.elementor-widget-container .protected-content-error-msg{font-family:var( –e-global-typography-secondary-font-family ), Helvetica,Arial,Lucida;}.elementor-10231 .elementor-element.elementor-element-cc09139{–display:flex;–flex-direction:row;–container-widget-width:calc( ( 1 – var( –container-widget-flex-grow ) ) * 100% );–container-widget-height:100%;–container-widget-flex-grow:1;–container-widget-align-self:stretch;–flex-wrap-mobile:wrap;–align-items:stretch;–gap:10px 10px;–row-gap:10px;–column-gap:10px;}.elementor-10231 .elementor-element.elementor-element-b0ee018{–display:flex;–flex-direction:column;–container-widget-width:100%;–container-widget-height:initial;–container-widget-flex-grow:0;–container-widget-align-self:initial;–flex-wrap-mobile:wrap;–justify-content:flex-start;}.elementor-10231 .elementor-element.elementor-element-b0ee018.e-con{–align-self:stretch;}.elementor-widget-shortcode .eael-protected-content-message{font-family:var( –e-global-typography-secondary-font-family ), Helvetica,Arial,Lucida;}.elementor-widget-shortcode .protected-content-error-msg{font-family:var( –e-global-typography-secondary-font-family ), Helvetica,Arial,Lucida;}.elementor-10231 .elementor-element.elementor-element-f9af981{–display:flex;–flex-direction:column;–container-widget-width:100%;–container-widget-height:initial;–container-widget-flex-grow:0;–container-widget-align-self:initial;–flex-wrap-mobile:wrap;–gap:10px 10px;–row-gap:10px;–column-gap:10px;–flex-wrap:nowrap;}.elementor-widget-post-info .eael-protected-content-message{font-family:var( –e-global-typography-secondary-font-family ), Helvetica,Arial,Lucida;}.elementor-widget-post-info .protected-content-error-msg{font-family:var( –e-global-typography-secondary-font-family ), Helvetica,Arial,Lucida;}.elementor-widget-post-info .elementor-icon-list-item:not(:last-child):after{border-color:var( –e-global-color-text );}.elementor-widget-post-info .elementor-icon-list-icon i{color:var( –e-global-color-primary );}.elementor-widget-post-info .elementor-icon-list-icon svg{fill:var( –e-global-color-primary );}.elementor-widget-post-info .elementor-icon-list-text, .elementor-widget-post-info .elementor-icon-list-text a{color:var( –e-global-color-secondary );}.elementor-widget-post-info .elementor-icon-list-item{font-family:var( –e-global-typography-text-font-family ), Helvetica,Arial,Lucida;}.elementor-10231 .elementor-element.elementor-element-e18d000 .elementor-icon-list-item:not(:last-child):after{content:””;border-color:#ddd;}.elementor-10231 .elementor-element.elementor-element-e18d000 .elementor-icon-list-items:not(.elementor-inline-items) .elementor-icon-list-item:not(:last-child):after{border-top-style:solid;border-top-width:1px;}.elementor-10231 .elementor-element.elementor-element-e18d000 .elementor-icon-list-items.elementor-inline-items .elementor-icon-list-item:not(:last-child):after{border-left-style:solid;}.elementor-10231 .elementor-element.elementor-element-e18d000 .elementor-inline-items .elementor-icon-list-item:not(:last-child):after{border-left-width:1px;}.elementor-10231 .elementor-element.elementor-element-e18d000 .elementor-icon-list-icon{width:14px;}.elementor-10231 .elementor-element.elementor-element-e18d000 .elementor-icon-list-icon i{font-size:14px;}.elementor-10231 .elementor-element.elementor-element-e18d000 .elementor-icon-list-icon svg{–e-icon-list-icon-size:14px;}.elementor-10231 .elementor-element.elementor-element-e18d000 .elementor-icon-list-text, .elementor-10231 .elementor-element.elementor-element-e18d000 .elementor-icon-list-text a{color:var( –e-global-color-primary );}.elementor-widget-text-editor .eael-protected-content-message{font-family:var( –e-global-typography-secondary-font-family ), Helvetica,Arial,Lucida;}.elementor-widget-text-editor .protected-content-error-msg{font-family:var( –e-global-typography-secondary-font-family ), Helvetica,Arial,Lucida;}.elementor-widget-text-editor{color:var( –e-global-color-text );font-family:var( –e-global-typography-text-font-family ), Helvetica,Arial,Lucida;}.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:var( –e-global-color-primary );}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap, .elementor-widget-text-editor.elementor-drop-cap-view-default .elementor-drop-cap{color:var( –e-global-color-primary );border-color:var( –e-global-color-primary );}