In this ISG Research Viewpoint, Modern Workforce Scheduling Requires a New Mindset, Matthew Brown, Director of Research, Human Capital Management, discusses the benefits that workforce management platforms are bringing to a range of industries (manufacturing, retail, healthcare, transportation, municipalities, and many more) and how to approach scheduling with the needs and interests of deskless hourly workers in mind.
Today’s workforce management software buyers are increasingly seeking solutions focused on the quality of employee experiences, such as what employees require from scheduling processes and how their lives at work are impacted by them.
