Box has kept up with various stages in AI evolution, with integration of AI models and more recently AI agents. As AI advances, the vendor is allowing its clients to do more advanced data extraction, multi-step reasoning, and more complex task planning.
“We didn’t think about AI as an add-on capability on the side,” but as central to the Box platform, Levie said.
For example, the Box interface has an agent that can answer queries and work with content within specific folders. It provides multimedia responses to queries, linking to videos, charts, and citations within files stored in the system.
