The Real Cost of One Bad Customer Conversation
A bad conversation costs you in rework, refunds and goodwill, escalation labour, and lost revenue. The first three come straight ...
Tag: bad
How to Recover from a Bad Performance Review and Rebuild Trust
Opinions expressed by Entrepreneur contributors are their own. Key Takeaways Before you respond to a bad performance review, stop and ...
A series of bad decisions
Sometimes we make poor choices. And, unrelated to that, sometimes bad luck happens. The real problem kicks in after that. ...
Google Doesn’t Punish AI Content; It Punishes Bad Content (331k Pages Studied)
I still have plenty of questions about how Google treats AI-generated content.On the one hand, Google says they don’t care ...
Bad money…
The expression “bad money crowds out the good” refers to Gresham’s Law. It means that once lesser-quality and counterfeit currency ...
Where do bad choices come from?
We all make them from time to time. You might not know what you need to know. This is where ...
Most Common Causes of Bad Hires—And How to Avoid Them
After posting the job, screening, and interviewing, you extend an offer to what seems like the perfect candidate. But a ...
Not All Bias Is Bad — It Can Be Your Safety Net Against AI
Opinions expressed by Entrepreneur contributors are their own. Key Takeaways Not all bias is bad. Human bias — shaped by ...
“AI is bad at being cool”
I spent the last week asking HubSpot marketers to get really honest about what actually worked for them in 2025 ...
Tech CEO Fixed His ‘Bad’ Management Skills to Build a $19B Company
Key Takeaways Dylan Field is the CEO of Figma, a $19.45 billion design tool company used by 95% of the ...