US Federal Government Customer Experience Suffers Its First-Ever Significant Decline
Each year, Forrester publishes its US Customer Experience Index (CX Index™) rankings, benchmarking CX quality across 11 industries plus the ...
Tag: suffers
Coupang Suffers One of South Korea’s Largest Data Breaches—And the Suspect May Be a Former Employee
South Korea’s dominant e-commerce engine, Coupang, has confirmed a sprawling data breach that exposed the personal information of nearly 34 ...
Salesforce suffers outage after breaking its personal cloud • The Register
When you seen one thing funky happening with Salesforce and its software-as-a-service empire at this time, it isn't you: it ...