Tanium, a converged endpoint administration supplier, was lately acknowledged as a 2023 Enterprise Safety Tech High 20 award winner. Famend for its revolutionary options within the realm of enterprise safety, Tanium has persistently demonstrated its dedication to tackling evolving cyber threats.
We spoke with Chris Hallum, Director of Product Advertising and marketing for Platform and Safety at Tanium, to study extra in regards to the firm’s current momentum and its newest digital worker expertise providing enhancements , which helps IT leaders constantly measure and enhance the expertise expertise that corporations supply to their workers.
What’s the newest at Tanium?
Tanium continues to innovate by including capabilities meet market demand and supply prospects with unprecedented endpoint visibility and real-time evaluation and remediation. Latest enhancements embody:
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October 2022: Tanium Benchmark, an industry-first answer that delivers real-time assessments of the safety and operational dangers related to related endpoints.
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November 2022: Tanium Software program Invoice of Supplies (SBOM), to deal with supply-chain vulnerabilities whereas specializing in the software program residing on particular person belongings to detect libraries and software program packages.
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March 2023: Tanium Certificates Supervisor and enhanced coverage administration capabilities, providing organizations handy software consolidation, value and time financial savings, and extra correct reporting.
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April 2023: Tanium Digital Worker Expertise (DEX) helps IT leaders constantly measure and enhance the expertise expertise that corporations supply to their workers.
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June 2023: Tanium launched main enhancements to the Tanium SBOM that now embody CVE data. Tanium additionally introduced the growth of help for ARM-Primarily based endpoints to assist IT groups reduce blind spots and drastically cut back the necessity for separate endpoint instruments.
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June 2023: Tanium Complete Expertise (TX) for ServiceNow integrates Tanium’s industry-leading XEM platform with the ServiceNow platform to carry unparalleled visibility, real-time knowledge, and proactive remediation to organizations seeking to enhance IT employees, worker and buyer experiences.
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August 2023: Tanium Vulnerability Danger and Compliance for ServiceNow allows ServiceNow prospects to speed up their safety incident lifecycle by eradicating the variety of handbook investigation steps and augmenting ServiceNow processes with the pace and scale of Tanium
Lastly, Tanium lately launched a platform improve with enhanced pace to energy the supply of recent options for Tanium’s DEX providing, in addition to a brand new functionality, Examine, which offers superior investigation experiences for IT Ops and safety incidents.
Are you able to inform us just a little bit extra about Tanium’s digital worker expertise providing?
We lately launched the enhancement of our digital worker expertise providing which helps IT leaders constantly measure and enhance the expertise expertise that corporations supply to their workers. We’ve added new capabilities together with a per-user based mostly sentiment rating, customizable automated self-healing for expedited remediation, and software efficiency monitoring on worker endpoints. Moreover, we’ve launched a new platform functionality referred to as Examine to help and improve the experiences of options like Tanium DEX, Incident Response and Endpoint Administration. Examine offers groups with superior investigation capabilities that may allow them to establish root trigger and collaborate on IT and safety associated incidents. Together with these new options, we’ve up to date the Tanium XEM platform to provide important time and price financial savings for organizations throughout industries and all through governments world wide.
How do these new options profit Tanium prospects?
There are 4 major advantages to the DEX answer space enhancements and the brand new Examine functionality:
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Improved worker productiveness and worker and buyer sentiment and satisfaction with digital worker expertise and buying experiences
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Elevated availability, efficiency, and safety for companies, infrastructure, and endpoints by reducing the Imply Time to Resolve (MTTR) when incidents happen
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A discount in outages and help tickets with the flexibility to execute automated self-healing and proactively examine and remediate points earlier than small points grow to be bigger incidents
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Elevated visibility into the DEX sentiment of the group’s customers which offers a sign of the place IT and Safety can enhance and perception into how present initiatives could also be bettering or adversely affecting their consumer sentiment
The Tanium platform improve additionally offers an up to date consumer interface which permits for simpler entry to data, as customers can quickly pivot to a quick-link, query, report, dashboard, or ask a query from anyplace inside Tanium. Coupled with Examine, this empowers organizations to research and remediate their belongings on the pace of Tanium.
We’re listening to rather a lot about DEX in right this moment’s market. Why is digital worker expertise so essential?
Digital transformation and hybrid work have introduced worker digital experiences to the fore as a important side of the general work expertise, making it a high precedence for CIOs to make sure excessive productiveness, higher worker satisfaction, and decrease IT help prices.
A lot of our lives are spent within the digital world, and in right this moment’s job market, making certain that the worker digital expertise is a optimistic one is essential to attracting and retaining expertise. IT leaders want to have the ability to constantly measure and enhance the expertise expertise that corporations supply to their workers.
Tanium’s DEX providing uniquely empowers IT groups to proactively monitor and handle the well being and efficiency of worker and even buyer digital experiences. Not like conventional set-it-and-forget-it approaches, Tanium XEM with DEX delivers self-help performance that enables workers to repair points affecting their units utilizing absolutely automated self-healing for a seamless expertise; it additionally offers survey and notification options, which allows continuous measurement and enchancment of consumer experiences by means of an ongoing IT to worker collaboration.
Let’s discuss particularly about Tanium Examine. What’s the enterprise worth of an answer like this?
Outages can value a company 1000’s per minute, equating to tens of millions over simply hours of downtime. It’s clear that point is sort of actually cash relating to IT and safety incidents, and figuring out the basis explanation for an outage is commonly probably the most time-consuming side of an investigation. IT Ops and safety groups want options that deal with this drawback and streamline investigations to allow them to rapidly establish the basis explanation for an issue and take motion to remediate. Our new Examine functionality offers simply that, all on the pace and scale Tanium is thought for.
How is that this information a part of Tanium’s bigger progress plans?
Tanium has a strategic and aggressive product roadmap that mixes enter from prospects, market traits, and revolutionary developments from our group of world-class engineers.
The market alternative for Tanium is in depth and continues to develop as we penetrate new segments, increase classes with new options, and strengthen our key complementary strategic partnerships.
The flexibility of the Tanium platform lends itself to monitoring and managing worker and even buyer digital experiences and our new answer releases have positioned us to achieve a transparent management place within the fast-growing DEX market section.
In right this moment’s IT and menace panorama, it’s clear that organizations want full lifecycle administration of the endpoint, but conventional unified endpoint administration (UEM) options typically cease their efforts at simply provisioning an working system, apps, and settings. With right this moment’s information, Tanium now uniquely fulfills the promise of full lifecycle administration of the endpoint by including the flexibility to observe, examine, collaborate, and establish the basis explanation for Safety, IT and DevOps incidents. Tanium is in the end altering what prospects will come to anticipate in a full featured UEM answer which in our view must be seamlessly built-in with a full featured DEX answer.
This product innovation and excellence is why greater than half of the Fortune 100 and the U.S. armed forces, eight of the highest 10 U.S. monetary establishments, and 7 of the highest 10 international retailers – together with among the world’s best-known manufacturers like Barclays, Whirlpool, and GoDaddy –belief Tanium to defend each group, endpoint, and workflow in all places.
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