Pinnacle Group analyzed worker and assignment data to develop a plan to tackle this tenure management issue. Based on Pinnacle’s recommendation the client decided that two consecutive years would be the new standard limit for contractors on an assignment. Then a contractor must wait at least 12 months before returning to the client in any capacity.
The program was then rolled out strategically so as not to disrupt business continuity by creating a mass exodus of talented contractors. Pinnacle Group figured out which skill sets, business units, sponsoring managers, and suppliers would be most impacted by these changes, and determined if the current supplier base was properly prepared for the changes and capable of backfilling roles that would be affected by the tenure policy.
Pinnacle Group drafted a communication plan with templates, timelines, and recipients. Upon client approval, Pinnacle and the client jointly executed the policy’s implementation, starting with a small sample size of the contractor population as a test group. To ensure program compliance, Pinnacle created automated notifications and warnings to alert client managers when it is time for assignment extensions.

